The value of international standards for records management: perspectives from education and training

  • Gillian Oliver
  • Fiorella Foscarini
DOI: https://doi.org/10.1080/01576895.2015.1084937
Keywords: education and training, impact assessment, international standards

Abstract

The article reports the findings from research investigating the impact of international standards for records management. This is a significant issue for the recordkeeping community given the significant resourcing devoted to the development of international standards. Previous attempts to measure impact have met with little success, so this research approached the problem area from a new angle, namely the indirect influence of standards on practice via their use in education and training. Data was collected from a global survey of educators and trainers. Findings demonstrate that the standards are being used extensively at undergraduate and postgraduate level as well as in vocational training. However, a number of barriers to use are identified. The research provides a strong foundation for further investigation of impact and use of the international standards.

Author Biographies

Gillian Oliver

Gillian Oliver is Senior Lecturer in Archives and Records Management at Victoria University of Wellington, New Zealand. Her research activities are concerned with the cultural dimensions influencing recordkeeping in organisations. Her PhD is from Monash University, Melbourne and she is co-editor-in-chief of Archival Science.

Fiorella Foscarini

Fiorella Foscarini is an Assistant Professor in Archival Studies with the Department of Media Studies at the University of Amsterdam and is on leave from the Faculty of Information at the University of Toronto. Together with Gillian Oliver, she has published several articles on recordkeeping and a book, Records Management and Information Culture: Tackling the People Problem (Facet, 2014). Besides organizational cultures, she is interested in records as genres of organizational communication. Through her investigations of rhetorical genre studies, she has been contributing new ideas to the theory and methods of records management.

Published
2015-12-20
How to Cite
Oliver G. and Foscarini F. (2015) “The value of international standards for records management: perspectives from education and training”, Archives & Manuscripts, 43(3), pp. 181-193. doi: 10.1080/01576895.2015.1084937.
Issue
Vol 43 No 3 (2015)
Section
Articles

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